Job Description

Job Description

Job Description

CUSTOMER SERVICE REPRESENTATIVE -Bi-Lingual (60194)

HOURS : In-office, or potential hybrid schedule after training
Business hours are 8:15 am - 5:00pm Monday-Friday

PAY RATE: $19.50/hr

CPS Recruitment is partnering with a prestigious safety and training company in Syracuse, NY to find a Bi-Lingual Customer Service Representative fluent in Spanish and English   to become a vital part of their team!

This is a great temp-to-hire opportunity to work with a company that has been in business for over 100 years! This organization is looking for candidates with top notch skills and a strong work ethic.

Start a rewarding career that offers opportunities for growth and advancement, a fun company culture, and comprehensive benefits package once hired on! Apply today!

Duties & responsibilities include, but are not limited to, the following:

• Answer a high volume of telephone calls with superior customer service
• Enter registration information into database
• Follow call script protocol when registering students into classes
• Make outbound calls as needed to customers regarding class cancellations, schedule audit, problems with enrollment, etc.
• Handle customer concerns and resolve customer issues
• Open and process returned mail
• Other duties as assigned

Minimum Qualifications :

• High School Diploma or GED
• Valid driver’s license
• Excellent phone/communication skills
• Fluent in both Spanish and English
• Experience in a call center environment, desired
• Strong computer skills, Proficient in MS Office
• Ability to multi-task and be able to work in a fast-paced environment

Applicants must follow the CPS employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements .

How to Apply:
For consideration please submit a resume to the following:
Email: jobs@cpsrecruiter.com

CPS Recruitment is an Equal Opportunity Employer

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  Company Description

Headquartered in Liverpool, NY, CPS Recruitment partners with top companies Nationally and Globally to provide temporary, contract, and direct hire staffing, executive recruiting and payroll processing services. As a Woman-owned Small Business, we have an earned reputation for the most innovative recruiting solutions. Whether you are looking for a career or looking to hire, the recruiters at CPS Recruitment are here to help!

Company Description

Headquartered in Liverpool, NY, CPS Recruitment partners with top companies Nationally and Globally to provide temporary, contract, and direct hire staffing, executive recruiting and payroll processing services. As a Woman-owned Small Business, we have an earned reputation for the most innovative recruiting solutions. Whether you are looking for a career or looking to hire, the recruiters at CPS Recruitment are here to help!

Job Tags

Monday to Friday,

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